The rules that govern your use of the Get Agadir website and every tour, activity, and booking in Agadir and Taghazout, Morocco.
Last updated: July 23, 2026By accessing or using the website operated by Agadir Explore Tours ("Get Agadir", "we", "us", or "our") at getagadir.com (the "Site"), and by booking any tour, activity, transfer, or service we offer (a "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please do not use the Site or book any Service.
These Terms form a binding agreement between you ("you", "Customer", "Traveller") and us. Separate terms may apply to services delivered by our local suppliers, and those terms are accepted at the time that Service is confirmed.
You may use the Site only for lawful purposes related to discovering and booking travel experiences in and around Agadir, Taghazout, and Morocco. You agree not to:
We may suspend or block access at any time if we reasonably believe a user is acting in breach of these Terms or in a way that may harm our business, our Suppliers, or other customers.
When you submit a Booking request, you receive a provisional confirmation. A Booking becomes binding only once we (or our Supplier) send you a written confirmation by email, WhatsApp, or SMS containing booking reference, date, meeting point, and Price.
You guarantee that all information provided during Booking — including participant names, weight (where required for quad or buggy activities), age, hotel pickup details, and contact phone number active on WhatsApp — is accurate. Inaccurate information may lead to delays, denied participation, or non-refundable cancellation.
Some Services depend on weather, sea state, minimum participant numbers, or vehicle availability. We will inform you as soon as possible if a Service cannot be confirmed and offer an alternative date, an alternative Service, or a full refund.
You may request a change to date, time, or participant list after confirmation. We will use reasonable efforts to accommodate changes subject to Supplier availability. Changes within 24 hours of departure, or changes that reduce a private tour to below its minimum group size, may be treated as a Cancellation under Section 6.
Published itineraries are indicative. We and our Suppliers may modify route, stop order, or timing for safety, traffic, weather, or local events, without that variation being treated as a Service cancellation.
All Prices shown on the Site are quoted in Moroccan Dirham (MAD) unless another currency is explicitly displayed for convenience. Where a foreign-currency amount is shown, the MAD amount charged at the time of payment is authoritative.
We accept:
For private, multi-day, or large group Services we may require a deposit at confirmation. The deposit terms are stated on the Booking confirmation. The balance is payable in cash on pickup unless agreed otherwise. A confirmed deposit is non-refundable except as described in Section 6.
Card processors and your bank may apply conversion fees or unfavourable exchange rates. We are not responsible for those charges.
Cancellation windows are counted from the local Agadir time (GMT+1) of your scheduled Service.
Approved refunds are issued within 10 business days to the original payment method. Cash payments are refunded in cash at our office or via approved money transfer. We are not liable for delays caused by your bank or payment processor.
Arriving more than 15 minutes late, or failing to be at the agreed pickup point, may be treated as a no-show and the Service may be released without refund.
If we cancel a Service for any reason other than your conduct or force majeure, you may choose between a full refund, an alternative date, or a comparable Service. We are not liable for indirect losses such as pre-booked flights or hotels.
To keep every Service safe and enjoyable, you agree to:
We may refuse participation, or end a Service early without refund, where a participant's behaviour puts themselves, others, or the activity at risk.
We carefully select local Suppliers and require them to maintain:
Suppliers remain responsible for the on-the-ground delivery of each Service. Where a Service is not delivered to an acceptable standard, please notify us in writing within 48 hours so we can liaise with the Supplier on your behalf. Refunds offered under this section are at our discretion and assessed case by case.
Agadir Explore Tours acts as organiser and, in some cases, as agent for Services delivered by independent Suppliers. We are not the insurer or the direct operator of every activity. To the maximum extent permitted by law:
We strongly recommend that all travellers hold travel insurance covering adventure activities, medical expenses, and cancellation from the date of Booking.
The Site may contain links or references to third-party websites, payment providers, Google services, social media, and review platforms. We provide these for convenience and do not control, endorse, or take responsibility for their content, policies, or practices. Any dealings you have with third parties are solely between you and them.
Reviews displayed on the Site may originate from third-party review providers. We display them in good faith and take no responsibility for their individual accuracy.
All content on the Site — including text, photography, logos, layout, and itinerary descriptions — is owned by Agadir Explore Tours or licensed to us. You may not reproduce, republish, or commercially exploit any such content without written permission.
"Get Agadir" and associated marks are trade names of Agadir Explore Tours. The DOS — Digital Agency logo displayed in the footer is the property of DOS and is used only to credit the website's design and development.
If you have any questions about these Terms, a Booking, or a Service, please contact us:
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the Site or sent to the contact details used for any active Booking. By continuing to use the Site after changes take effect, you accept the updated Terms.
These Terms are governed by the laws of the Kingdom of Morocco. Any dispute that cannot be resolved amicably shall be submitted to the competent courts of Agadir, Morocco.